Informatica Resources

The Informatica Documentation team makes every effort to create accurate, usable documentation. If you have questions, comments, or ideas about this documentation, contact the Informatica Documentation team through email at infa_documentation@informatica.com. We will use your feedback to improve our documentation. Let us know if we can contact you regarding your comments.

The Documentation team updates documentation as needed. To get the latest documentation for your product, navigate to Product Documentation from http://mysupport.informatica.com.

You can access the Informatica corporate web site at http://www.informatica.com. The site contains information about Informatica, its background, upcoming events, and sales offices. You will also find product and partner information. The services area of the site includes important information about technical support, training and education, and implementation services.

You can access the Informatica Cloud web site at http://www.informaticacloud.com. This site contains information about Informatica Cloud editions and applications. It also provides information about partners, customers, and upcoming events.

Use the Informatica Cloud Community to discuss and resolve technical issues in Informatica Cloud. You can also find technical tips, documentation updates, and answers to frequently asked questions.

Access the Informatica Cloud Community at:

Developers can learn more and share tips at the Cloud Developer community:

Visit the Informatica Marketplace to try and buy Informatica Cloud Connectors, Informatica Cloud integration templates, and Data Quality mapplets.

Cloud Connectors Mall:

Cloud Integration Templates Mall:

Data Quality Solution Blocks:

You can access documentation for Informatica Cloud Connectors at the Informatica Cloud Community: https://community.informatica.com/docs/DOC-2687.

As an Informatica customer, you can access the Informatica Knowledge Base at http://mysupport.informatica.com. Use the Knowledge Base to search for documented solutions to known technical issues about Informatica products. You can also find answers to frequently asked questions, technical white papers, and technical tips. If you have questions, comments, or ideas about the Knowledge Base, contact the Informatica Knowledge Base team through email at KB_Feedback@informatica.com.

You can access the Informatica Cloud trust site at http://trust.informaticacloud.com. This site provides real time information about Informatica Cloud system availability, current and historical data about system performance, and details about Informatica Cloud security policies.

You can contact a Customer Support Center by telephone or online.

For online support, click Submit Support Request in the Informatica Cloud application. You can also use Online Support to log a case. Online Support requires a login. You can request a login at https://mysupport.informatica.com.

The telephone numbers for Informatica Global Customer Support are available from the Informatica web site at http://www.informatica.com/us/services-and-training/support-services/global-support-centers/.