Configuration Issues and Tasks
- •Select the Enable Logging check box to log the SOAP request and response. You can log the SOAP request and response in the session of the task.
- •In Xactly, the equals operator behaves as Contains operator.
- •The metadata ID is a required field for the Xactly.
- •You must specify the ID for operations such as saveversion, deleteversion, and delete. You get The object passed to the API operation is invalid exception if you do not specify an ID in the .csv file.
- •The Xactly objects support delete and deleteVersions operations. However, the delete and deleteversions opertions do not function for a few objects.
- •The Xactly endpoint returns a success status for delete operation for some objects. If the Xactly endpoint does not return a success status data, you can consult the Xactly support.
- •You can contact Informatica Cloud Customer Support If you get an Out of Memory exception.
Note: Use the Xactly enable logging feature of the connector to collect the SOAP request before contacting the Xactly support.
You can see the log and exception messages thrown during the configuration in the log files. You can save the log file in a specific location.
For example, C:\Program Files\Informatica Cloud Secure Agent\main\tomcat\log\<connectorname><date & time stamp>.
The log file name consists of the connector name and the time stamp.