Troubleshooting Web Services
When the performance of Data Synchronization task is slow, it might be due to the following reasons:
- •The Internet connection is slow.
- •Endpoint server request is in wait state and the server is processing the request slow.
- •After testing the connection, the value of “Auto CSV File Creation” = “Auto Creation of Body/Header Files”.
An error occurs while testing the connection.
- •Folder or File creation permission is not available for the user running secure agent service.
- •WSDL is not available in the provided path.
- •Proper endpoint URL is not provided.
- •The endpoint is down, because of which there can be a problem in loading the WSDL. Please try accessing the WSDL using an internet explorer.
A SOAP fault in the Data Synchronization task session log or in the cloud screen, then the error is passed from the endpoint server. Please check the endpoint server logs for more information.