Informatica Network Credentials
You can enter your Informatica Network credentials in the Administrator tool to access the Informatica Knowledge Base from the Administrator tool.
You can also view the search results for an error message in the Informatica Knowledge Base by clicking the error message code in the Administrator tool.
Enter Informatica Network Credentials
Enter your Informatica Network credentials to access the Informatica Knowledge Base from the Administrator tool.
1. Click Manage > Support Portal Credentials.
The Informatica Network Login Credentials window appears.
2. Enter your Informatica Network credentials and the customer project ID.
3. Click OK.
Searching Informatica Knowledge Base
You can search for terms in the Informatica Knowledge Base directly from the Administrator tool.
1. Click Help > Search Knowledge Base.
The Search Knowledge Base window appears.
2. Enter the term that you want to search in the text box.
3. Click OK.
The search results appear in a different browser window.