Providing field-level access for Salesforce objects
Customer 360 Extension for Salesforce uses the standard attributes of Salesforce that are available out-of-the-box across all editions of Salesforce. If you customize the field-level security of an out-of-the-box Salesforce attribute, the Cloud Data Integration jobs might fail. During failure, the session log contains the names of such attributes. To make these attributes available in the Cloud Data Integration mappings, change the field-level security of these attributes in Customer 360 SaaS.
1Log in to Salesforce.
2Based on the Salesforce environment that you use, perform one of the following steps:
In Salesforce Classic, perform the following tasks:
aFrom the user menu, click Setup.
bUnder App Setup, expand Customize > Accounts, and click Fields.
cIn the Account Custom Fields & Relationship section, select the field.
In Lightning Experience, perform the following tasks:
aClick Setup.
bUnder PLATFORM TOOLS, click Objects and Fields > Object Manager.
cOn the Setup Object Manager page, click Accounts.
dOn the side bar, click Fields & Relationships, and then select the field.
The Details page of the field appears.
3Click Set Field-Level Security.
4Select the Visible check box for the Salesforce user profile that you use to access Salesforce.
5Click Save.
6From the Details page of the field, click View Field Accessibility.
7Select the field to provide field accessibility.
To edit the field, ensure that you configure the user role for the Salesforce user profile.
aBased on the Salesforce environment that you use, perform one of the following tasks:
In Salesforce Classic, perform the following tasks: