Before you deploy MDM Extension for Agentforce, perform the following prerequisites:
•Ensure that you have the license for the integration components for Business 360, Customer 360 SaaS Edition, Product 360 SaaS Edition, and the Salesforce connector.
•Ensure that you have access to MDM Data Tools for AI Agents, a Cloud Application Integration recipe.
Note: For more information about MDM Data Tools for AI Agents, see MDM Data Tools for AI Agents in the Recipe documentation.
•Ensure that your Salesforce organization uses its Enterprise or Developer Edition.
•Ensure that your Salesforce organization has both Einstein Generative AI and Agentforce AI Agent features enabled.
•Ensure that you have administrator rights to install an unmanaged Salesforce package.
Note: The use of the extension doesn't confer any additional license or entitlement to license consumption beyond the terms specified in the applicable licensing agreements.