Connections for INFACore > Connections to source and target endpoints > Zendesk
  

Zendesk

Create a Zendesk connection to read from Zendesk.

Feature snapshot

Operation
Support
Read
Yes
Write
No

Before you begin

Before you configure the connection properties, you'll need to get information from your Zendesk account.
The following video shows you how to get information from your Zendesk account:
https://infa.media/3cqLHUw

Connection properties

The following table describes the Zendesk connection properties:
Property
Description
Connection Name
Name of the connection.
Each connection name must be unique within the organization. Connection names can contain alphanumeric characters, spaces, and the following special characters: _ . + -,
Maximum length is 255 characters.
Username
Username of the Zendesk account.
Password
Password of the Zendesk account.
URL
URL of the Zendesk account. Specify the complete URL.
For example, https://informaticabusinesssolution13.zendesk.com/api/v2.
Enable Logging
Select the checkbox to enable logging.
Use Proxy
Connects to Zendesk through proxy server. Select the checkbox to use proxy server.
Custom Field
Specify custom fields for Zendesk objects.