A human task needs human intervention to get completed. When you create a human task asset in Application Integration, you assign users or roles to monitor and act upon the task. The actions that can be performed on a task vary based on the privileges assigned to a specific user or role.
You can configure the following roles for human tasks:
Task Owner
A task owner is the user that is assigned the task and can perform actions on it. The task owner can start, stop, suspend, resume, release, and complete a task. A task owner can also attach files and add comments to tasks. A task always has one task owner.
Potential Owners
A potential owner can become the actual owner of a task and belong to a user group that can work on a task. When a task is generated, all the potential owners can view the task. A potential owner can claim a task. After a task is claimed by a potential owner, the potential owner becomes the task owner, and the task can't be claimed by other potential owners.
A potential owner can claim, start, stop, suspend, resume, release, and complete a task. A potential owner can also attach files and add comments to tasks.
Excluded Owners
Excluded owners are the users or roles that are excluded from processing a human task. Excluded owners can't access, own, or perform any action on a task.
Administrators
Administrators are the users or roles that are authorized to assign and reassign tasks. Administrators can also attach files and add comments to tasks.
Stakeholders
Stakeholders are the users or roles that can oversee tasks and take necessary actions when a problem arises. Stakeholders can monitor the actions taken on a task by a task owner, claim a task, and reassign a task to another user when needed. Stakeholders can also attach files and add comments to tasks. A task can have multiple stakeholders.