•  Introduction to Omni Channel Order Management recipe
  •  Prerequisites for creating custom field in Salesforce opportunity and product entities
•  Omni Channel Order Management recipe contents
  •  Omni Channel Order Management recipe assets
•  Using the Omni Channel Order Management recipe
  •  Step 1. Copy and access the recipe
  •  Step 2. Configure and publish the Salesforce connection
  •  Step 3. Configure and publish the Email connection
  •  Step 4. Configure and publish the processes
  •  Step 5. Invoke the process
  •  Salesforce Opportunity and Sales Order Object field mappings

Introduction to Omni Channel Order Management recipe

Salesforce Opportunity and Sales Order Object field mappings