Synchronize Dynamics 365 Cases with ServiceNow Incidents > Using the Synchronize Dynamics 365 Cases with ServiceNow Incidents recipe > Configuring and publishing the Email connection
  

Configuring and publishing the Email connection

To configure and publish the Email connection, perform the following steps:
  1. 1Open the EmailConnection connection.
  2. 2In the Type field, select IICS Cloud Application Integration Email Service (Licensed for use).
  3. 3In the Run On field, select Cloud Server or any Secure Agent.
  4. 4In the Connection Properties section, enter values for the following properties:
    5. Property
    Description
    User Name
    User name to log in to the email server. The user name is either the account name or the email address that is used to send the email with the synchronization results. For example: notifyme@mydomain.com
    Password
    Password for the email address. Set an API key for your email account. For information about creating an API key, see Create API credentials.
    Security
    Select SSL for the Email connection to use the SSL protocol.
    Configure the following common properties on the connection creation page:
    Property
    Description
    Host
    Email server's DNS name, such as mail.mydomain.com, or an IP address, such as 192.168.1.1.
    Port
    Port for communication between the Process Server and the email server.
    Default is 25.
  5. 5Save and publish the connection.