Synchronize Zendesk Tickets with Salesforce Cases > Using the Synchronize Zendesk Tickets with Salesforce Cases recipe > Invoke the process
  

Invoke the process

You can also invoke the Synchronize Zendesk Tickets with Salesforce Cases process manually for testing purpose.
  1. 1Open the Synchronize Zendesk Tickets with Salesforce Cases process and click Actions > Properties Details > Copy Service URL.
  2. 2Open a text editor and add the input fields and values to the service URL as shown in the following format:
    3. <Cloud Application Integration POD URL>/active-bpel/public/rt/<API_name>?webhookRequest=<Webhook request name from Zendesk>
  3. 3Open a browser and paste the service URL.
You can also invoke the process using the Run Using option, REST or SOAP API endpoints in any API client, such as cURL, Postman, SOAP UI, or through any programming language.