Configure the authorization details and publish the processes.
1To publish the Get Salesforce Account and Contact process, click Actions in the row that contains the process and select Publish.
2Open the Synchronize Zendesk Tickets with Salesforce Cases process.
3On the Start tab of the Start step, configure the authorization details according to the Zendesk webhooks setting.
4Save and publish the process.
You must copy the service URL to the webhook configuration in Zendesk. For more information, see Step 5. Create webhooks in Zendesk. The process will be triggered automatically when a ticket is created or updated in Zendesk.