Connections > ServiceNow connection > Connect to ServiceNow
  

Connect to ServiceNow

Let's configure the ServiceNow connection properties to connect to ServiceNow.

Before you begin

Before you configure the connection properties, you'll need to get the user name, password, and service URL from your ServiceNow account.
The following video shows you how to get the information you need:
Video to get connection details from ServiceNow account.https://infa.media/3AqJGzB

Connection details

The following table describes the connection properties:
Property
Description
Connection Name
Name of the connection.
Each connection name must be unique within the organization. Connection names can contain alphanumeric characters, spaces, and the following special characters: _ . + -,
Maximum length is 255 characters.
Runtime Environment
Informatica Cloud Hosted Agent, the runtime environment where you want to run tasks.
Username
User name of the ServiceNow instance.
Password
Password for the ServiceNow instance.
EndPoint URL
The ServiceNow endpoint URL.

Advanced settings

The following table describes the advanced connection properties:
Property
Description
Instance Type
Type of ServiceNow instance.
Select JSONv2.