A workflow can include multiple components that outline the steps needed to complete a process.
Use the following components to design workflows:
•Swimlane. Partitions a set of steps in a workflow and visually distinguish task responsibilities between different user roles.
•Start. Starts a workflow.
•User Task. A human action required for approvals. For example, you might want to add a user task step to a loan approval process.
•Decision Gateway. A control point in a workflow. Use to control the direction of the workflow based on your decision in a user task. For example, approve the request if it meets the requirements, reject if not, or return if more information is required.
•Parallel Gateway. A gateway pair that enables multiple tasks to run concurrently. A parallel gateway pair consists of a divergent and convergent gateway. A divergent gateway splits an incoming path into several concurrent outgoing paths, whereas a convergent gateway joins all the incoming paths into a single outgoing path. For example, when you create a workflow for processing a loan application, you can add multiple tasks that can run in parallel to speed up the process. Customer credit risk validation, KYC collection, asset details, and legal inputs are tasks that users can perform concurrently.
•Connections. Connects components in a workflow.
•End. Marks the completion of a workflow.
•Terminal End. Explicitly ends a workflow. Use in parallel gateways to terminate all active tasks and end the workflow.
You can use the following tools when you design workflows:
•Hand Tool. Moves the workflow around the canvas when zoomed in. This tool is useful in large workflows where components are not all visible at once.
•Space Tool. Adjusts spacing between components and create or remove space both horizontally and vertically in a workflow. This tool is helpful to maintain a clean and organized layout when you add new components or rearrange existing ones.
•Select Tool. Selects one or more components in a workflow.