Use Customer 360 Extension for Salesforce to integrate Salesforce and Customer 360 SaaS and process the Salesforce records in Customer 360 SaaS. Customer 360 Extension for Salesforce uses the Organization business entity to store the Salesforce account records and the Person business entity to store the Salesforce contact and person account records.
You can synchronize the following Salesforce records with Customer 360 SaaS:
•The account, person account, and contact records that you create or update.
•The account to contact or account to partner relationship records that you create or update.
•The Salesforce account hierarchies that you create or update. You can synchronize the hierarchies only in batches.