Predefined batch jobs Use the predefined batch jobs to ingress the Salesforce account records, contact records, person account records, relationships, and hierarchies to Customer 360. After you process the imported records in Customer 360, you can use the predefined batch jobs to export the processed records to Salesforce.
After you process the records in Customer 360, you can update the records in Salesforce. To update the Salesforce records, you can export a complete record or export only limited fields of a record. The fields for limited export includes Customer 360 ID and system time stamp.
When you export the processed records from Customer 360 to Salesforce, you can create records in Salesforce.
Each job uses a taskflow to run a mapping task. Each mapping task includes a mapping that maps the Salesforce fields with the Customer 360 business entity fields. You can use the person account job assets in the person account-enabled Salesforce environment. In the Salesforce environment where the person account is not enabled, you can skip the import of the person account job assets.
Note: When you export data from Customer 360 to Salesforce, the export job extracts all the data in the first run and only incremental data on subsequent runs.
Predefined batch jobs of the Organization business entity The following table lists the predefined jobs and their related taskflow, mapping task, and mapping of Organization business entity:
Job Name
Taskflow
Mapping Task
Mapping
Description
infac360sf_ingress_salesforce_account_organization_inbound_delta
infac360sf_tf_salesforce_account_organization_inbound_delta
- infac360sf_mt_salesforce_account_organization_inbound_root- infac360sf_mt_salesforce_account_organization_inbound_stock- infac360sf_mt_salesforce_account_organization_inbound_finance- infac360sf_mt_salesforce_account_organization_inbound_address- infac360sf_mt_salesforce_account_organization_inbound_account- infac360sf_mt_salesforce_account_organization_inbound_phone- infac360sf_m_salesforce_account_organization_inbound_root- infac360sf_m_salesforce_account_organization_inbound_stock- infac360sf_m_salesforce_account_organization_inbound_finance- infac360sf_m_salesforce_account_organization_inbound_address- infac360sf_m_salesforce_account_organization_inbound_account- infac360sf_m_salesforce_account_organization_inbound_phoneImports incremental data from the Salesforce Accounts object to the Organization business entity.
infac360sf_ingress_salesforce_account_organization_inbound_initial
infac360sf_tf_salesforce_account_organization_inbound_initial
- infac360sf_mt_salesforce_account_organization_inbound_root- infac360sf_mt_salesforce_account_organization_inbound_stock- infac360sf_mt_salesforce_account_organization_inbound_finance- infac360sf_mt_salesforce_account_organization_inbound_address- infac360sf_mt_salesforce_account_organization_inbound_account- infac360sf_mt_salesforce_account_organization_inbound_phone- infac360sf_m_salesforce_account_organization_inbound_root- infac360sf_m_salesforce_account_organization_inbound_stock- infac360sf_m_salesforce_account_organization_inbound_finance- infac360sf_m_salesforce_account_organization_inbound_address- infac360sf_m_salesforce_account_organization_inbound_account- infac360sf_m_salesforce_account_organization_inbound_phoneImports complete data from the Salesforce Accounts object to the Organization business entity.
infac360sf_export_salesforce_organization_account_outbound
infac360sf_tf_salesforce_organization_account_outbound
infac360sf_mt_salesforce_organization_account_outbound
infac360sf_m_salesforce_organization_account_outbound
Exports data from the Organization business entity to the Salesforce Accounts object.
infac360sf_export_salesforce_organization_account_limited_outbound
infac360sf_tf_salesforce_organization_account_limited_outbound
infac360sf_mt_salesforce_organization_account_limited_outbound
infac360sf_m_salesforce_organization_account_limited_outbound
Exports limited data from the Organization business entity to the Salesforce Accounts object for synchronization.
Predefined batch jobs of the Person business entity The following table lists the predefined jobs and their related taskflow, mapping task, and mapping of Person business entity:
Job Name
Taskflow
Mapping Task
Mapping
Description
infac360sf_ingress_salesforce_contact_person_inbound_initial
infac360sf_tf_salesforce_contact_person_inbound_initial
- infac360sf_mt_salesforce_contact_person_inbound_root- infac360sf_mt_salesforce_contact_person_inbound_phone- infac360sf_mt_salesforce_contact_person_inbound_email- infac360sf_mt_salesforce_contact_person_inbound_address- infac360sf_mt_salesforce_contact_person_inbound_assistantPhone- infac360sf_m_salesforce_contact_person_inbound_root- infac360sf_m_salesforce_contact_person_inbound_phone- infac360sf_m_salesforce_contact_person_inbound_email- infac360sf_m_salesforce_contact_person_inbound_address- infac360sf_m_salesforce_contact_person_inbound_assistantPhoneImports complete data from the Salesforce Contacts object to the Person business entity.
infac360sf_ingress_salesforce_contact_person_inbound_delta
infac360sf_tf_salesforce_contact_person_inbound_delta
- infac360sf_mt_salesforce_contact_person_inbound_root- infac360sf_mt_salesforce_contact_person_inbound_phone- infac360sf_mt_salesforce_contact_person_inbound_email- infac360sf_mt_salesforce_contact_person_inbound_address- infac360sf_mt_salesforce_contact_person_inbound_assistantPhone- infac360sf_m_salesforce_contact_person_inbound_root- infac360sf_m_salesforce_contact_person_inbound_phone- infac360sf_m_salesforce_contact_person_inbound_email- infac360sf_m_salesforce_contact_person_inbound_address- infac360sf_m_salesforce_contact_person_inbound_assistantPhoneImports incremental data from the Salesforce Contacts object to the Person business entity.
infac360sf_ingress_salesforce_personaccount_person_inbound_initial
infac360sf_tf_salesforce_personaccount_person_inbound_initial
- infac360sf_mt_salesforce_personaccount_person_inbound_root- infac360sf_mt_salesforce_personaccount_person_inbound_phone- infac360sf_mt_salesforce_personaccount_person_inbound_account- infac360sf_mt_salesforce_personaccount_person_inbound_finance- infac360sf_mt_salesforce_personaccount_person_inbound_assistantPhone- infac360sf_mt_salesforce_personaccount_person_inbound_email- infac360sf_mt_salesforce_personaccount_person_inbound_address- infac360sf_m_salesforce_personaccount_person_inbound_root- infac360sf_m_salesforce_personaccount_person_inbound_phone- infac360sf_m_salesforce_personaccount_person_inbound_account- infac360sf_m_salesforce_personaccount_person_inbound_finance- infac360sf_m_salesforce_personaccount_person_inbound_assistantPhone- infac360sf_m_salesforce_personaccount_person_inbound_email- infac360sf_m_salesforce_personaccount_person_inbound_addressImports complete data from the Salesforce Person Accounts object to the Person business entity.
infac360sf_ingress_salesforce_personaccount_person_inbound_delta
infac360sf_tf_salesforce_personaccount_person_inbound_delta
- infac360sf_mt_salesforce_personaccount_person_inbound_root- infac360sf_mt_salesforce_personaccount_person_inbound_phone- infac360sf_mt_salesforce_personaccount_person_inbound_account- infac360sf_mt_salesforce_personaccount_person_inbound_finance- infac360sf_mt_salesforce_personaccount_person_inbound_assistantPhone- infac360sf_mt_salesforce_personaccount_person_inbound_email- infac360sf_mt_salesforce_personaccount_person_inbound_address- infac360sf_m_salesforce_personaccount_person_inbound_root- infac360sf_m_salesforce_personaccount_person_inbound_phone- infac360sf_m_salesforce_personaccount_person_inbound_account- infac360sf_m_salesforce_personaccount_person_inbound_finance- infac360sf_m_salesforce_personaccount_person_inbound_assistantPhone- infac360sf_m_salesforce_personaccount_person_inbound_email- infac360sf_m_salesforce_personaccount_person_inbound_addressImports incremental data from the Salesforce Person Accounts object to the Person business entity.
infac360sf_export_salesforce_person_contact_outbound
infac360sf_tf_salesforce_person_contact_outbound
infac360sf_mt_salesforce_person_contact_outbound
infac360sf_m_salesforce_person_contact_outbound
Exports data from the Person business entity to the Salesforce Contacts object.
infac360sf_export_salesforce_person_personaccount_outbound
infac360sf_tf_salesforce_person_personaccount_outbound
infac360sf_mt_salesforce_person_personaccount_outbound
infac360sf_m_salesforce_person_personaccount_outbound
Exports data from the Person business entity to the Salesforce Person Accounts object.
infac360sf_export_salesforce_person_contact_limited_outbound
infac360sf_tf_salesforce_person_contact_limited_outbound
infac360sf_mt_salesforce_person_contact_limited_outbound
infac360sf_m_salesforce_person_contact_limited_outbound
Exports limited data from the Person business entity to the Salesforce Contacts object for synchronization.
infac360sf_export_salesforce_person_personaccount_limited_outbound
infac360sf_tf_salesforce_person_personaccount_limited_outbound
infac360sf_mt_salesforce_person_personaccount_limited_outbound
infac360sf_m_salesforce_person_personaccount_limited_outbound
Exports limited data from the Person business entity to the Salesforce Person Accounts object for synchronization.
Predefined batch jobs of Salesforce relationships The following table lists the predefined jobs and their related taskflow, mapping task, and mapping for Salesforce relationships:
Job Name
Taskflow
Mapping Task
Mapping
Description
infac360sf_ingress_salesforce_accountpartnerrel_inbound_delta
infac360sf_tf_salesforce_accountpartner_partnerrel_inbound_delta
infac360sf_mt_salesforce_accountpartner_partnerrel_inbound
infac360sf_m_salesforce_accountpartner_partnerrel_inbound
Imports incremental data from the Salesforce Account Partner Relationship object to the Customer 360 Account Partner Relationship object.
infac360sf_ingress_salesforce_accountpartnerrel_inbound_initial
infac360sf_tf_salesforce_accountpartner_partnerrel_inbound_initial
infac360sf_mt_salesforce_accountpartner_partnerrel_inbound
infac360sf_m_salesforce_accountpartner_partnerrel_inbound
Imports complete data from the Salesforce Account Partner Relationship object to the Customer 360 Account Partner Relationship object.
infac360sf_ingress_salesforce_contact_contactrel_inbound_initial
infac360sf_tf_salesforce_contact_contactrel_inbound_initial
infac360sf_mt_salesforce_contact_contactrel_inbound
infac360sf_m_salesforce_contact_contactrel_inbound
Imports complete Account to Contact Relationship data from the Salesforce Contact object to the Customer 360 Contact object.
infac360sf_ingress_salesforce_contact_contactrel_inbound_delta
infac360sf_tf_salesforce_contact_contactrel_inbound_delta
infac360sf_mt_salesforce_contact_contactrel_inbound
infac360sf_m_salesforce_contact_contactrel_inbound
Imports incremental Account to Contact Relationship data from the Salesforce Contact object to the Customer 360 Contact object.
Predefined batch jobs of Salesforce account hierarchy The following table lists the predefined batch jobs and their related taskflow, mapping task, and mapping for Salesforce account hierarchy:
Job Name
Taskflow
Mapping Task
Mapping
Description
infac360sf_ingress_salesforce_account_hierarchy_inbound_initial
infac360sf_tf_salesforce_account_hierarchy_inbound_initial
infac360sf_mt_salesforce_account_hierarchy_inbound
infac360sf_m_salesforce_account_hierarchy_inbound
Imports complete data from the Account Hierarchy in Salesforce into the Salesforce Account Hierarchy object.
infac360sf_ingress_salesforce_account_hierarchy_inbound_delta
infac360sf_tf_salesforce_account_hierarchy_inbound_delta
infac360sf_mt_salesforce_account_hierarchy_inbound
infac360sf_m_salesforce_account_hierarchy_inbound
Imports incremental data from the Account Hierarchy in Salesforce into the Salesforce Account Hierarchy object.