Prerequisites to integrate Customer 360 with Salesforce
Before you deploy Customer 360 for Insurance, perform the following prerequisites:
• Ensure that you have the licenses required to manage connections, external data, and service rights.
Note: The use of the extension doesn't confer any additional license or entitlement to license consumption beyond the terms specified in the applicable licensing agreements.
•To integrate Customer 360 with Salesforce, ensure that your organization uses the Enterprise or Developer edition of Salesforce and enable the Salesforce connector license.
•To install Customer 360 Extension for Salesforce using guided assistance, complete the following prerequisite tasks:
- For a Windows-based Secure Agent, install Windows 10, version 1803 or later.
- For a Linux-based Secure Agent, verify that the cURL library files are installed. To verify whether the cURL library files are installed and to check the cURL library version, run the following command from a command prompt:
curl --version
If cURL isn't installed, download and install the cURL library for your operating system from the cURL download web site: