Cookie dependencies

Product 360 Supplier Portal depends on cookies

If the Browser does not accept Supplier Portal's cookies the following behaviors can show up

Impact

Details

Error popup on login page

  • Error popup showing (TypeError) : Can not read property 'XX' of undefined

  • Login page looks like loaded in the background

    images/download/attachments/341541964/image2021-4-14_6-58-5.png

Login is not possible

  • Login page is loaded without an error

  • After entering valid credentials the login page is shown again

Language switch on login page not possible

  • Login page is loaded without an error

  • Select a different language than the default English has no effect

  • Language is always English

Error or info in Browser's console

If a cookie gets rejected the browser shows a hint in its console. The console can be accessed via the Developer Tools of the browser.

Item Editor within Supplier Portal

Using the Product 360 Item Editor within Supplier Portal requires accepted cookies form the the Product 360 Web as well.

Impact

Details

Workaround

Embedded Item Editor is not visible in Supplier Portal

  • Have the Item Editor setup to be embedded within the Supplier Portal (hpm.embedded.itemeditor=true in configuration.properties)

  • Call the Item Editor via to view or edit items but instead of the Item Editor only a blank frame gets loaded

images/download/attachments/341541964/image2021-4-13_14-31-19.png

Use the Item Editor in a new tab of the browser.

Set hpm.embedded.itemeditor=false in configuration.properties