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Questions about data loader tasks

How do I create a new data loader task?

Click New in the navigation menu on the left. Then connect to your source, connect to your target, and run the task.

For more information, see Creating a data loader task.

How do I configure a data loader task for incremental loading?

Configure the following options:

• - On the Connect Source page, under Define Primary Keys, select Automatically detected from source or Enter manually.
The task uses the primary key fields to uniquely identify records. If primary keys are defined, the task can update existing rows when you re-run the task. If they aren't defined, the task can only insert rows.
• - On the Connect Source page, under Define Watermark Fields, select Automatically detected from source or Enter manually.
The task uses the watermark fields to determine which records were added or changed since the last task run.
• - On the Connect Target page, under Load to existing tables, select Yes.
This option causes the task to load data to the existing target tables instead of creating new target tables each time you run the task.

For more information, see Incremental loading.

How do I verify that my data loader task has no configuration errors before I run it?

In the data loader task, click the Validation icon in the upper right corner. The Validation panel opens and displays the message "Task is valid" if there are no configuration errors. If there are errors, they are listed in the validation panel.

For more information, see Step 3. Run the task.

How do I find a data loader task that I created earlier?

Click Explore in the navigation menu on the left. On the Explore page, open the project that contains the task. If you're not sure which project contains the task, you can enter the task name or part of the name in the find box.

For more information, see Projects and tasks.

How do I rename, copy, or move a data loader task?

Click Explore in the navigation menu on the left. On the Explore page, open the project that contains the task. In the row that contains the task, open the Actions menu and select the appropriate option.

For more information, see Projects and tasks.

Questions about scheduling tasks

How do I run my task on a schedule?

On the Let's Go page, under Schedule, select Run on a schedule, and select the schedule.

For more information, see Running the task on a schedule.

How do I create a schedule?

On the Let's Go page, under Schedule, select Run on a schedule, and click New Schedule. You can also create a schedule in the Administrator service.

For more information, see Schedules.

How do I see the schedule details or edit a schedule?

You can see schedule details and edit schedules in the Administrator service.

To switch to the Administrator service, open the product switcher in the upper left corner. Then, on the My Services page, select Administrator.

In Administrator, select Schedules. Then, click the Edit icon next to the schedule you want to view or edit.

For more information, see Schedules.

Questions about monitoring tasks

How do I find the status of a task that I started?

Click My Jobs in the navigation menu on the left. The My Jobs page shows the status of all the tasks you started.

For more information, see Monitoring data loader tasks.

How do I find the status of a scheduled task or a task started by someone else?

You can monitor all tasks in your organization, including your tasks, tasks started by others, and scheduled tasks, in the Monitor service.

To switch to the Monitor service, open the product switcher in the upper left corner. Then, on the My Services page, select Monitor.

In Monitor, select All Jobs. Or, if you are trying to find the status of a job that is still running, select Running Jobs.

For more information, see Monitoring data loader tasks.

My task failed. How can I find out why?

On the My Jobs page in Data Loader or the All Jobs page in Monitor, click the job instance name to open the job details. Check the error messages on the job details page.

You can also download a log file by clicking the Download Session Log icon in the row that contains the object that couldn't be loaded.

For more information, see Monitoring data loader tasks.

How can I restart a data loader task?

To restart a task, perform the following steps:

1. 1On the My Jobs page click the job instance name.
2. 2Click the Restart icon in the Status column.
3. 3Choose whether to process only the failed and skipped objects or restart the entire task.
4. 4Click Restart.

Questions about users

How do I invite a colleague to join my organization?

Click Home in the navigation menu on the left. On the Home page, click Invite a colleague.

For more information, see Adding, editing, and deleting users.

How do I change my user information such as my email address, password, or security question and answer?

Click the User icon in the upper right corner and select Profile. You can change any of the information in your user profile except your user name.

For more information, see Editing your user profile.