You must assign the predefined search layouts to user roles. Each search result in the Customer 360 application displays the field values based on the search result layout components assigned to a user role.
1In Business 360 Console, click Explore > Customer 360.
2Click the Customer 360 business application.
3Click Search.
4In the Search Result Layouts section, select a business entity type.
The list of search result layout components defined for the selected business entity appears.
5Click Add Search Result Layout.
A blank row appears.
6To add a search result layout component, click the asset picker.
The Select a component dialog box appears.
7Select Search Layout HCP and assign it to Customer 360 Data Steward.
8Click Save.
9Repeat steps 4 through 8 for HCO business entity.