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Service tasks

To automate repetitive tasks that don't need human intervention, use service tasks in workflows. Service tasks automate tasks that MDM SaaS performs efficiently and in a scalable manner.
Consider the following workflow for a loan application process: Workflow for loan application, with user tasks, service tasks, parallel gateways, and decision gateways for credit risk and affordability checks, leading to either approval or rejection.
The workflow consists of multiple tasks that run concurrently, such as credit score and affordability check, KYC document collection, and legal compliance checks. Manually determining customer details and checking credit score and affordability can be repetitive and time-consuming. Service tasks automate the tasks, and the data is then verified manually. Service tasks help streamline the loan application process.
You can use the following types of service tasks in native workflows: