•  Introduction to Synchronize ServiceNow Incidents with Dynamics 365 Cases recipe
•  Synchronize ServiceNow Incidents with Dynamics 365 Cases recipe contents
  •  Recipe assets
  •  ServiceNow to Dynamics 365 (Incident to Case) process
  •  Create Case process
  •  Pagination process
•  Using the Synchronize ServiceNow Incidents with Dynamics 365 Cases recipe
  •  Copying and accessing the recipe
  •  Configuring and publishing the Dynamics 365 connection
  •  Configuring and publishing the ServiceNow connection
  •  Configuring and publishing the Email connection
  •  Configuring and publishing the processes
  •  Invoking the process
  •  Test data synchronization from ServiceNow incidents to Dynamics 365 cases
  •  Rules and guidelines for using the Synchronize ServiceNow Incidents to Dynamics 365 Cases recipe

Introduction to Synchronize ServiceNow Incidents with Dynamics 365 Cases recipe

Rules and guidelines for using the Synchronize ServiceNow Incidents to Dynamics 365 Cases recipe