•  Introduction to Synchronize Zendesk Tickets with Salesforce Cases recipe
  •  Prerequisites for creating a custom field in Salesforce
•  Synchronize Zendesk Tickets with Salesforce Cases recipe contents
  •  Synchronize Zendesk Tickets with Salesforce Cases recipe assets
•  Using the Synchronize Zendesk Tickets with Salesforce Cases recipe
  •  Step 1. Copy and access the recipe
  •  Step 2. Configure and publish the Salesforce connection
  •  Step 3. Configure and publish the Zendesk connection
  •  Step 4. Configure and publish the processes
  •  Step 5. Create webhooks in Zendesk
  •  Invoke the process
  •  Data synchronization from Zendesk tickets to Salesforce cases

Introduction to Synchronize Zendesk Tickets with Salesforce Cases recipe

Data synchronization from Zendesk tickets to Salesforce cases